Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, you’ll need the receipt or proof of purchase.

To start a return, you can contact us at chefnikki@authenticliving.com. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at chefnikki@authenticliving.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to contact Chefnikki@authenticliving.com

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Shipping will not be refunded on returned items. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chefnikki@authenticliving.com.